FAQs

1. What types of watches do you sell?
We specialize in stylish and high-quality watches for both men and women, including classic, casual, and modern designs suitable for everyday wear or special occasions.

2. How can I place an order?
Simply browse our collection on melnaiapparel.com, select your preferred watch, add it to your cart, and follow the checkout instructions. Payment is safe and secure.

3. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods. All transactions are encrypted to ensure your information is safe.

4. Do you ship internationally?
Yes, we ship worldwide. Shipping times and fees vary depending on your location. You can check shipping details during checkout.

5. How long does delivery take?
Orders are typically processed within 1–2 business days. Delivery time depends on your location and the shipping method selected.

6. Can I return or exchange a watch?
Yes. We offer returns and exchanges within 30 days of purchase for unworn and undamaged products. Please contact us for assistance.

7. How can I contact customer service?
You can reach us via email at payment@melnaiapparel.shop or by phone at +1 516-386-6575. We typically respond within 24–48 hours.

8. Are the watches covered by a warranty?
Yes, all our watches come with a 1-year warranty covering manufacturing defects.